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Contact us
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Any questions - 0800 051 9004.
8am - 8pm Mon - Fri, 9am - 5pm weekends and bank holidays.

Use this number if you need more info or you’ve got a question.


Claims line - 0870 600 1341*.
8am - 5pm Mon - Fri.

Use this number if you need to speak to us about an ongoing claim.


Servicing and policy amendments - 0870 024 0212*.
8am - 8pm Mon - Fri, 9am - 5pm weekends.

Use this number if you need to update us with a change to your details.


Helplines - 0870 024 0663*.
24 hours a day, 7 days a week.

Use this number if you'd like to find a vet or a pet minder, get legal advice or counselling.


Calls may be recorded.

*Max call charge from a BT landline is 7.91p per minute. Calls from other networks may vary.